Welcome to ComplioPro LMS. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
When you create an account, we collect the following information:
- Name
- Email address
- Username
- Date of birth
Payment Data
If you make purchases, your payment information (credit card details, etc.) is processed by our secure third-party payment processors. We do not store full financial details on our servers.
Usage Data
We collect information about your interactions with the platform, including:
- IP addresses
- Browser type and version
- Courses accessed and completed
- Time spent on the platform
- Device information
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our learning management services
- To process transactions and send purchase confirmations
- To improve user experience and personalize content
- To communicate with you regarding updates, security alerts, and promotional offers
- To ensure platform security and prevent fraud
- To analyze usage patterns and improve our services
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:
- Remember your login credentials and preferences
- Analyze site traffic and usage patterns
- Provide personalized content and recommendations
- Improve site functionality and performance
You can choose to disable cookies through your browser settings, though some features of the site may not function properly without them.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Third-party companies that assist in our operations (hosting, analytics, payment processing, customer support)
- Legal Requirements: When required by law, court order, or to comply with legal obligations
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication protocols
- Secure data centers with physical security measures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
- Object: Object to certain types of processing
To exercise these rights, please contact us at info@gameapp.ai
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@gameapp.ai
Address: The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.