Case Study: Nouvobanq Elevates Compliance Standards with ComplioPro-LMS

Nouvobanq Strengthens Compliance Culture with ComplioPro-LMS

In November 2023, Nouvobanq launched a rigorous compliance training initiative to equip its workforce with the expertise needed to navigate the complexities of modern banking. By partnering with ComplioPro-LMS, the bank successfully trained over 150 staff members, reinforcing its commitment to ethical standards and financial security.

The Challenge

As regulatory scrutiny across the global banking sector continues to intensify, Nouvobanq identified the need to proactively strengthen its internal compliance framework. The key challenges included:

• Strengthening defenses against Anti-Money Laundering (AML) risks
• Cultivating a deeply embedded culture of ethical behavior and sound decision-making
• Ensuring employees across all departments—including Risk, Finance, Marketing, and Human Resources—were equipped to identify and manage compliance risks

The Solution: ComplioPro-LMS

To address these challenges, Nouvobanq implemented the ComplioPro-LMS training curriculum, designed to deliver structured, practical, and role-relevant compliance education. The program focused on the following core areas:

• Regulatory Compliance: Enabling employees to navigate the evolving legal and regulatory landscape of the financial industry
• Anti-Money Laundering (AML): Implementing high-level AML standards to maintain a secure and transparent financial environment
• Risk Management: Empowering employees to proactively identify, assess, and mitigate risks in their daily operations

Results and Impact

Since its inception, the training program has delivered measurable and meaningful results:

• Widespread Adoption: 153 staff members successfully completed the compliance training curriculum
• Cross-Departmental Excellence: Certificates were awarded to employees across multiple divisions, including Risk, Compliance, Corporate Affairs, Marketing, HR, Operations, and Finance
• Industry Leadership: By prioritizing continuous learning, Nouvobanq has positioned itself as a benchmark for best-in-class compliance practices within the Seychelles banking sector

"The programme underscores Nouvobanq’s dedication to maintaining the highest ethical standards and fostering a secure financial environment."
— Ms. Sandra Hall, Chief Compliance Officer, Nouvobanq